Extract from Introduction to Australian Government guidelines:
Aboriginal and Torres Strait Islander audiences comprise a wide range of people with different communication needs, information preferences, and expectations of government. These different needs are influenced by factors including location, levels of literacy, age, cultural considerations, and access to technologies.
When communicating with Aboriginal and Torres Strait Islander peoples it is particularly important to consider their locality and whether they are accessing Government services and information from an urban, regional or remote setting.
Aboriginal and Torres Strait Islander peoples living in urban centres have access to mainstream services and information, whereas those living in regional or remote locations may have targeted services, programmes and dedicated government staff to deliver information to the community. Those living in remote communities may also have lower English proficiency with English being the second, third or fourth language spoken within the community.
When considering communication with regional and remote communities it is important to remember that every community has their own local protocols and this should dictate the communications approach you take.In addition to the minimum obligations set out in the Multicultural Access and Equity Policy, the courts have developed actions in response to the recommendations made by the Family Law Council in their 2012 report, Improving The Family Law System for Clients from Culturally And Linguistically Diverse Backgrounds in focus areas including:
This Indigenous Action Plan 2014–2016 aims to address the following identified barriers that exist for Aboriginal and Torres Strait Islanders when accessing the Family Court of Australia:
This note explains:
See p6: ‘this report is a summary of consultations undertaken by the Judicial Council on Cultural Diversity. As such, the views expressed in the document are those of stakeholders who work with Aboriginal and Torres Strait women. The purpose of the document is to inform the thinking of the Judicial Council on Cultural Diversity in its deliberations on matters relating to access to justice for Aboriginal and Torres Strait Islander women.
At p. 7: The key pre-court issues consistently raised were:
See the Executive Summary (p6-9) which makes a number of recommendations. It also identifies and discusses key pre-court barriers:
Identifies communication barriers: Working with interpreters:
Identifies barriers to full participation in attending court:
The approach to the protection of adult victims of domestic and family violence and sexual assault complainants / witnesses (sometimes called vulnerable or special witnesses) in domestic violence protection order matters and criminal cases varies throughout Australia. Protections may include closed courtrooms, using closed circuit television rather than being in court, using a screen in court, having evidence recorded so the person is only cross-examined once, allowing the presence of a support person and disallowing direct cross-examination of one party by another in certain proceedings. See 9.2.3 Vulnerable or Special Witnesses for a table outlining jurisdictional approaches.
Note that detailed information about children giving evidence in criminal proceedings can be found here: Bench Book For Children Giving Evidence In Australian Courts
The Advocate’s Gateway (TAG) provides free access to practical, evidence-based guidance on vulnerable witnesses and defendants. TAG is hosted by the The Inns of Court College of Advocacy, ICCA, London. ICCA's main functions are to provide leadership, guidance and coordination in relation to the pursuit of excellence in advocacy.
This online resource includes downloadable toolkits dealing with common problems encountered when examining vulnerable witnesses and defendants, and suggested solutions.